Submitting Web Links for Transcription

How to Submit Web Links for Transcription

If the content you need to be transcribed is a web link rather than an actual media file (e.g. .mov, .mp3, etc.), you can submit that directly into our Customer Portal for the transcription! This article will discuss the parameters for links we accept and will walk you through the process of submitting one of these links for transcription.

What Works

Public audio and video streaming sites work best with our weblink upload tool. For example, YouTube, Soundcloud, DailyMotion, Vimeo, and Grooveshark will all upload without issue. Some major news sites may work as well.

As a general rule, your link needs to be public. If your link requires a password or any kind of login, it will experience an error during the upload process.

Private YouTube Videos and Encrypted Sites

For private YouTube videos, we suggest changing these to be 'Unlisted', meaning that they do not require a password, but cannot be found through a search (more information can be found here). Please note, if the owner of the video has restricted who is authorized to see the video, even changing it to 'unlisted' may not work, and you may have to temporarily make the video 'public' to upload it to our portal. Additionally, highly encrypted sites (like a Video Conferencing service) are not supported by our weblink tool and will require you to download the source media file and upload to our Customer Portal for transcription.

If you have a question about whether our weblink upload tool can accept your link, please write to us at and we will be happy to help!

To submit links to streaming content on our Customer Portal, please follow these steps:
Log in to your Customer Portal.

Click on Upload.

A box will open with options for how to upload your file. Clink on Upload from a Web Link.

Enter the link to the file you want to be transcribed and click Upload.

The upload will start and a status bar will appear showing the progress.

Once the upload is completed, the title of the weblink will show up and the "Transcribe" button will turn orange. From here just click on "Transcribe" to proceed with your order. Please check this Customer Portal Walkthrough from Step 6 onward if you have any questions about completing your order.

We hope that you found this tutorial informative. If you have any further questions, please write to us at!

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