Receiving Delivery Notifications with Transcript Attachments

TranscribeMe! requires each client to actively decide if they wish their transcriptions to be attached to their email notifications as part of our security policies. You will need to log into your customer portal account and download your transcripts. You can find a step-by-step guide on how to download your transcripts here.

If you prefer to receive delivery notifications with transcripts attached to them, you can do so by changing the settings on your Customer Portal.

1

Log in to your Customer Portal.

TM Support/HelpScout/Screenshots/2026 Prep Walkthroughs for New Portal/Non Company CP Usage/NP Customer Portal Log In page Master 2026.pgn

2

Click the My Account icon in the upper-right corner of your screen. 

TM Support/HelpScout/Screenshots/2026 Prep Walkthroughs for New Portal/Non Company CP Usage/NP Account profile icon highlight 2026.pgn

And click on My Account.

TM Support/HelpScout/Screenshots/2026 Prep Walkthroughs for New Portal/Non Company CP Usage/NP My Account selection 2026.pgn

3

The My Account profile screen has 3 options on the left hand side menu of the My Account home screen. For a detailed look at how you can manage your TranscribeMe! Account profile please see this walkthrough.

TM Support/HelpScout/Screenshots/2026 Prep Walkthroughs for New Portal/Non Company CP Usage/NP My Account profile page Master 2026.pgn

 

Click the Notifications tab on the left and then turn on Attach Transcription to Email by clicking on the button that is to the right of the words 'Attach Transcription to Email', sliding the radial button from its default position on the left to the right, so the button turns purple, and clicking on Save.



You will now receive delivery notifications with your transcript attached.

We hope this article was useful to you. If you have any questions about this process, please write to us at support@transcribeme.com.
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