Converting a Portal Account to a Transcriber Account

How To Convert a Portal Account to a Transcriber Account

Trying to work for us and accidentally created a Customer Portal Account? You can convert your account to a transcriber's Workhub account following these steps:

Sign in to the Customer Portal.

Click the "person" icon at the top of the screen and then click on the My Account option from the dropdown menu that appears.

On the left of the My Account page click on the 'My Profile' option.

On the right-hand side of the My Profile page scroll down to the bottom to the Convert Account section and click on Convert.

And that is all you have to do!

Please note that as a transcriber, you will need to log in to work via the Transcriber WorkHub.

We hope this article has been useful to you. If you have any questions or feedback, please contact our Transcriber Support Team at

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