Changing Your Billing Information

You can change your billing information directly from the Customer Portal. Just follow these simple instructions:

1

Sign in to the Customer Portal.

2

Click the "person" icon on the upper-right part of the screen and click on My Account.

3

Select the Billing Info tab on the left side. You will see the Billing Info page. You must enter information on each line that has an asterisk. Please make sure that you click on save once you have updated your information. If the information will not save, look at each of the required lines and make sure you have entered the information correctly. Incorrect entries will have a red line underneath them. Once corrected, hit 'Save'.

We hope this article has been useful to you. If you have any questions or feedback, please email support@transcribeme.com.